London

Diversity Statistics

The London office monitors diversity in line with our obligations as an SRA regulated firm. Partners and staff are asked to complete a voluntary survey periodically. If you would like to view our most recent diversity data, please click on the attached link here. If you would like to learn more about Steptoe's firmwide Inclusion program, click here.

Modern Slavery Act

To view Steptoe UK's Modern Slavery Act Statement, click here.

Carbon Reduction Plan

To view Steptoe UK's Carbon Reduction Plan, click here.

UK Complaints Handling Policy

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem. In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns, and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, click here to read our full complaints procedure. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can raise your concerns with the Solicitors Regulation Authority.

What To Do if We Cannot Resolve Your Complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently, and it will not affect how we handle your case. Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman within certain time limits.

From 1 April 2023, the time limits for referring a complaint to the Legal Ombudsman will be not later than:

• Within six months of receiving a final response to your complaint; and
• one year from the date of the act or omission being complained about; or
• one year from the date when the complainant should have realised that there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them.

Legal Ombudsman
PO Box 6167, Slough, SL1 0EH

www.legalombudsman.org.uk
Phone: 0300 555 0333 between 10:00 a.m. to 4:00 p.m.
Email: enquiries@legalombudsman.org.uk

UK Data Protection Complaints Policy

We are committed to handling personal data in a lawful, fair, and transparent manner and to maintaining high standards of data protection at all times. However, if you are unhappy with how your personal data has been handled, we encourage you to let us know. In the first instance, it may be helpful to contact the person responsible for handling your data or your usual point of contact to discuss your concerns, and we will do our best to address any issues at this stage. If you wish to raise a formal complaint, you can complete our Data Protection Complaints Form here, or contact us by email, telephone, or in writing. For further information on how we handle data protection complaints, please read our full Data Protection Complaints Policy here.

Chambers UK

• Real Estate: Lower Mid-Market (2016 – 2026)
• International Arbitration: Investor-State Arbitration (UK-wide) (2026)

 Legal 500 UK

• Crime, Fraud and Licensing – Fraud: Civil (2017 - 2027)
• Crime, Fraud and Licensing – Fraud: White-collar crime (advice to individuals) (2021 - 2026)
• Dispute Resolution – Commercial Litigation (2010 - 2027)
• Dispute Resolution – International Arbitration (2010 - 2027)
• Dispute Resolution – Public International Law (2010 - 2027)
• Insurance – Insurance and Reinsurance Litigation (2010 - 2020)
• Real Estate – Commercial Property: Development (2010 - 2026)
• Real Estate – Commercial Property: Investment (2020 - 2021)
• Real Estate - Environment - 'Firm to Watch' (2023)
• Risk advisory: Regulatory investigations and corporate crime (2022 - 2027)

 Legal Week

• Shortlisted, Litigation Team of the Year (2017, 2020)

 The Lawyer

• Top 20 Cases of 2026, Various investors v Glencore and Steven Kalmin
• Top 20 Cases of 2025, Mark McLaren v. MOL 
• Top 20 Cases of 2017, National Bank Trust v Ilya Yurov and others
• Shortlisted, Litigation Team of the Year (2020)

Pro Bono Recognition List of England & Wales 

• Pro Bono Recognition List (2025)